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Can't submit drawing?

• namelesswarningPosted on 11/5/2015 at 11:53 PM

  So I've been drawing on the in-browser canvas and I put in the artist and album but when I hit submit, it just keeps spinning and it never goes anywhere else.
  
  Anyone else having this problem?

• namelesswarningPosted on 11/6/2015 at 1:33 AM

  Update:
  
  As you can see from my latest post, something glitched out as I was submitting.
  
  Also, I think my IP has been banned from this site. The only way I'm typing this is through my phone's 3G lol

• AdminPosted on 11/6/2015 at 8:08 AM

  That's the first time something like this has happened. It might have been temporary server issues on my end. Only half the drawing was submitted, so it's corrupted to the point where it won't display. I have hidden the album so that it doesn't display on the site.
  
  I haven't banned you or your IP, so there must be other factors at play. It's weird that you wouldn't be able to access the site when everybody else can access it just fine.

• namelesswarningPosted on 11/6/2015 at 10:17 AM

  Alright thanks. It appears I can access the site normally now, but I still can't submit anything... It just loads forever. Not sure how it even submitted that one time.

• AdminPosted on 11/6/2015 at 10:53 AM

  Could you tell me what browser you're using and what version you're on? That might help me replicate the bug. Also, do you happen to know what kind of upload speeds you normally get with your ISP?

• namelesswarningPosted on 11/6/2015 at 12:11 PM

  Sure thing.
  
  I'm currently using Mozilla Firefox version 41.0.2 with upload speeds of ~1 Mbps

• namelesswarningPosted on 11/6/2015 at 7:18 PM

  Alright so I just tried it using my phone's internet and I was able to submit actually.
  
  So it must be something with my internet.

• MusicIsTrashPosted on 11/12/2015 at 11:08 AM

  This has happened to me too recently, I couldn't submit an album. My connection to the site works fine and all. I have not tried submitting an album again, I might as well try now, ill update you with if it works or not.

• MusicIsTrashPosted on 11/12/2015 at 11:16 AM

  UPDATE:
  Tried submitting another album, and no success. Nothing else to day about it really.

• AdminPosted on 11/12/2015 at 2:27 PM

  Hmm. A quick look at the server's error logs didn't give me any clues, but something must be wrong if two different users randomly develop the same problem.
  
  When you hit submit, do you see a spinning icon anywhere on the page or does it not do anything at all?

• MusicIsTrashPosted on 11/12/2015 at 4:57 PM

  i see a spinning icon after i click the "submit drawing" button. it just keeps spinning and spinning. i kept it spinning for about 20-25 minutes, but nothing happened :/

• jokullPosted on 11/16/2015 at 12:17 AM

  this suddenly is happening to me now too. i can't upload either. it just lags out.

• AdminPosted on 11/16/2015 at 8:12 AM

  Hey guys. I just added some error messages to the drawing page to hopefully get a better idea of what's going on. Try drawing an album again and let me know what errors you get, if any.

• MusicIsTrashPosted on 11/17/2015 at 2:54 PM

  "I don't know what a parse error is, but you just caused one"

• AdminPosted on 11/17/2015 at 6:06 PM

  Thanks MusicIsTrash. I've tweaked the error messages further to help me out. Sorry for using you as a guinea pig, but can you try again?

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